Privacy, explained clearly.
This policy explains what information the Syncora website may receive, why it is used, which service providers may process it, and how you can make a request.
Last updated: September 22, 2026
What we collect
We may receive information you choose to send through the project brief, contact forms, booking flow or review form, such as your name, email address, phone number, business details and project requirements. We also collect limited technical and interaction data when privacy settings allow analytics.
Why we use it
We use enquiry information to respond to requests, prepare proposals, provide services, schedule calls, maintain client relationships and prevent abuse. Optional analytics is used to understand which pages and actions are useful so we can improve the site.
Service providers
Syncora may use third-party providers for forms/email delivery, scheduling, hosting, AI processing, storage, analytics and payments. Secrets such as AI or database service keys are intended to stay server-side. Review each provider’s own privacy information for its processing practices.
AI assistant
Messages sent to the AI assistant may be processed by the configured AI provider to generate a response. Do not send passwords, payment-card data, medical records or other sensitive information through the chat. The assistant is for general website-service questions and does not make binding legal, financial or technical promises.
Retention and deletion
We keep information only as long as reasonably needed for the purpose it was collected, legal obligations, dispute handling and legitimate business records. You can ask about your information or request deletion by contacting hello@syncoraagency.site, subject to information we must retain by law.
International visitors
Syncora operates remotely. Information may be processed in countries where Syncora or its service providers operate. Where applicable, we aim to use appropriate contractual or legal safeguards for international transfers.
Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict certain processing, or object to some uses. Exact rights vary by jurisdiction. Contact us with the request and the email address used to contact Syncora.
Security
We use practical controls such as HTTPS hosting, server-side secrets, authenticated admin API requests, input validation, rate limiting and privacy-aware event logging. No internet service can honestly promise that it is impossible to breach, so do not submit secrets or sensitive credentials through public forms.
Contact
Privacy questions: hello@syncoraagency.site.